WADE PAPER WORKS:

Before anything else, Wade Paper’s sales consultants average over 25 years of experience and take the time to learn what is important to our customer. We may offer cost saving advice regarding postage issues, basis weights or other cost saving suggestions - such as reductions in book size. We then begin an analysis of our customers needs to find a mill that is a good fit. We match mill sweet spots and shipping locations with our customer’s preferred paper grade and basis weight, aiming for a long-term solution.

The next and most important phase of our job is to aggressively negotiate a price with the mill that offers our customer a level of price security in both strong and weak markets. Our domestic and international mill partners are well chosen, with the purpose of giving our customers breadth in all paper grades.

Our background work continues through the manufacture of our customer’s paper by monitoring basis weight yield and shipping weight tolerances to make certain our customers get what they ordered. We proceed with supplying the printer all the shipping information before the paper even leaves the mill, so that the printer can plan for receipt of all shipments.

If our customer is a cataloger or publisher, we work in conjunction with their printer to make sure all goes well. We have established excellent working relationships with all web printers. Even though we are primarily an end-user focused company, we have significant printer customers who have come to rely on our service as much as our catalog and magazine customers.

In the unlikely event of a problem on press, we have immediate access to mill technical service experts that are on-call to travel wherever the paper is printing to help solve on-press problems and authorize immediate replacement paper if required.

After our customer’s printing is complete, we work with the printer to provide our customer with feedback on waste percentages and set goals for improvement on subsequent projects. We then tabulate leftover paper and provide inventory management for our customer. On future projects we advise what paper is left on the printer’s floor so that current quantities can be reduced and further cost savings can be attained.